Trang Nguyen
trang /traŋ/ · n. page
Supply Chain & Operations Leader • Fulbright Scholar • MBA • Founder
Professional Summary
Results-driven operations and supply chain leader with 10+ years of experience spanning manufacturing, sourcing, consulting, and digital transformation across the US, EU, and Asia. Founded two companies — a sourcing firm and a digital workspace consultancy. Fulbright Scholar with an MBA from Syracuse University, bringing Lean Six Sigma, data analytics, and cross-border trade expertise to every engagement.
Work Experience
Founder — Managing Director
01/2026 – Present- Founded BEUP Space to help small businesses and online operators build custom Business Operating Systems — turning fragmented workflows into structured, automated, self-running operations.
- Designed and deployed end-to-end automation solutions across Notion, Make, and integrated platforms — covering project management, CRM, SOP libraries, financial dashboards, and knowledge systems.
- Built reusable system templates and digital products enabling clients to operate independently at scale, reducing setup time and manual overhead.
- Managed a portfolio spanning operations consulting, digital product development, and platform experiments — prioritizing based on client impact and revenue leverage.
Founder — Managing Director
08/2025 – Present- Founded a sourcing and supply chain service firm for international SMEs, covering supplier search, audits, quality control, logistics, and cost modeling.
- Developed the V.I.E.T. Advantage framework and built core infrastructure including a supplier database, tiered service packages, and internal systems.
- Developing Viet-Connect, a digital platform bridging international buyers with Vietnamese suppliers, logistics providers, quality inspection agencies, and compliance specialists — building a one-stop cross-border trade infrastructure for the Vietnam market.
- 2nd Prize — Amazon Global Selling Vietnam Case Master Hunt, solving a real cross-border e-commerce case for a Vietnamese herbal tea seller on Amazon (10/2025).
Lean Six Sigma Consultant
01/2025 – 05/2025- Led a Lean Six Sigma project deploying a QR-based automated signaling system, operator-name error logs, and reusable DHR checklists — delivering a 38% reduction in approval cycle time, 53% cut in inspector walking, and $58K in annual labor savings.
- Designed and executed a DPMO analysis, boosting documentation capability from 2.80σ to 2.84σ, driving a 45% defect reduction.
Business Development
09/2024 – Present- Conducted market research and data analysis for sale-leaseback opportunities, including financial analysis and property evaluations.
- Developed customized pitch decks and marketing documents for target stakeholders (Banks, Investors).
Supply Chain Specialist (Remote)
05/2022 – Present- Redesigned the Inventory Tracking system, connecting Microsoft Business Central with a 3PL WMS — raising tracking accuracy by 80% and reducing carrying costs.
- Improved data accuracy by 20% through Excel tools development; enhanced stock accuracy by 15% through improved supplier collaboration and data integration.
Business Analyst
06/2022 – 04/2023- Contributed to IT projects in Financial Services, utilizing e-Signature and Low-code/No-code Automation to improve digital workflows.
- Secured 2nd Prize in the FPT Business Analyst Hackathon for the TNT Car Insurance App.
- Selected for the YSEALI Fellowship on Technology & Innovation — Digitization of Trust, Fulbright University Vietnam (06/2022).
Global Commercial Manager
03/2020 – 01/2022- Partnered with suppliers, brands, and factories to drive products from sample development through planning, production, and on-time shipment.
- Found local suppliers to lower procurement costs and cut transportation time from 10 days to 1 day, saving 25% and generating nearly $2M in monthly revenue while exporting over 1M garments.
- Reduced processing time by 98% (4 hours to 5 minutes) using an Automated Apparel Packaging Information Retrieval and Layout System via Apps Script.
Organization Director
01/2018 – 02/2020- Led process improvements in two large factories that cut annual costs by 15% and raised productivity by 20% using FP&A and CM/min for each unit.
- Organized an Innovation Award program and created a Knowledge Management System meeting GMP/ISO and US/EU requirements.
Supply Chain Manager
01/2016 – 01/2018- Used Lean methods to reduce WIP and led a continuous improvement plan that raised supply chain efficiency by 10%. Led OPEX projects across departments.
- Managed the production of 2M units of garments monthly. Improved delivery times and reduced operational costs through strategic supply chain enhancements.
Executive Assistant to General Director
04/2014 – 12/2015- Provided analytical support to the Board of Directors, implemented Balance Scorecards, and aligned KPIs across functions to optimize operations.
Education
MBA — Supply Chain Management Fulbright Scholar
08/2023 – 05/2025BBA — Trade Major
08/2009 – 08/2013Certifications
Technology Skills
Selected Awards
Portfolio & Projects
From competition podiums to client transformation — real problems, measurable results, across industries and borders.
Cap Crush — Reverse Logistics Gamification for Pepsico
Glass bottle awareness & reverse logistics gamification campaign for Pepsi, Mirinda, and Twister in Da Nang, Vietnam.
15-30
Target Age Group
3
Brands Covered
Gamification
Approach
Low consumer awareness of reusable glass bottle benefits and no systematic reverse logistics for glass packaging across Pepsi, Mirinda, and Twister product lines.
Designed a gamification campaign: each bottle cap contains a unique code + visual puzzle. Consumers enter codes on website or SMS for game slots, play the "Caps Crush" game for prizes, and share on Facebook for bonus plays. "Go and Fun" events let consumers exchange caps for free drinks & Pepsi souvenirs with live music performances.
Comprehensive business proposal combining gamification, social media virality, and environmental messaging — promoting reusable glass packaging through daily habit change.
FPT — TNT Insurance App
Car insurance app solution at FPT Business Analyst Hackathon 2022.
2nd
Prize
BA
Hackathon 2022
Digitize car insurance end-to-end — claims processing, policy management, and customer experience — for a fragmented and paper-heavy insurance workflow.
Developed the TNT Insurance app concept addressing end-to-end car insurance digitization. Presented at FPT Business Analysis Hackathon 2022 with full BA deliverables including requirements, user flows, and system design.
2nd Prize — FPT Business Analyst Hackathon 2022.
FPT — E. eSignature Platform
Digital signing platform modernizing mortgage & asset finance document workflows (UK).
3-5d
Faster Closing
End-to-End
Signing Platform
A UK-based mortgage and asset finance company relied on paper-based document signing — physical couriers, printing, scanning, and manual filing — slowing loan closings and creating compliance gaps.
Contributed to building a full eSignature platform integrated with BONAFiDEE's asset finance API. Designed the complete user flow: broker creates loan documents → system sends signing invites → borrower signs electronically → signed docs stored with full audit trail → broker notified. Built UX mockups in Balsamiq, defined the development roadmap, and resolved integration issues across audit history, document retrieval, and notification systems.
eSignature platform enables 3-5 days faster loan closing versus physical signing. Eliminated courier costs, printing, and manual filing. Permanent audit trail ensures regulatory compliance for asset finance.
Allies Group — Inventory Consolidation
WMS/3PL inventory system consolidation for a Berlin-based skincare company.
80%
Tracking Accuracy ↑
20%
Data Accuracy ↑
15%
Stock Accuracy ↑
Inventory tracking scattered across multiple WMS/3PL systems with many columns per item per warehouse, causing inaccurate data, high carrying costs, and broken supplier collaboration.
Redesigned tracking from a many-column format to one-record-per-warehouse. Connected Microsoft Business Central with third-party 3PL WMS. Developed Excel tools to combine and standardize product information.
80% improvement in tracking accuracy, 20% improvement in data accuracy, 15% improvement in stock accuracy — plus reduced carrying costs and strengthened supplier data integration.
AI for Wildlife Conservation: Past, Present & Future
Final project for the YSEALI Academy — Technology & Innovation Seminar on Digitization of Trust at Fulbright University Vietnam.
AI
ML-Based Solutions
2-Week
Intensive Seminar
YSEALI
U.S. Dept. of State
Wildlife conservation faces scaling challenges — vast habitats, limited human resources, and poaching networks that outpace traditional monitoring methods.
Explored how AI transforms conservation: animal detection via computer vision, habitat monitoring with satellite imagery, extinction risk prediction using machine learning. Addressed consequences including habitat disturbance, species bias, financial costs, and black market risks. Proposed integrating AI with citizen science, genetics, and sensor networks.
Final capstone for the 2-week YSEALI Academy at Fulbright University Vietnam — a U.S. Department of State program training emerging ASEAN leaders on AI technologies, trust, bias in decision-making, synthetic media, blockchain, and legal implications of AI.
AI in Marketing Automation — Invited Speaker
Invited as speaker at Hue College of Business to deliver practical knowledge on AI-powered marketing automation tools, trends, and real-world applications.
5
Core Topics
Hands-on
AI Tool Exercises
HCB
Hue College of Business
Provide students of Hue College of Business with practical knowledge of the latest AI-powered marketing automation technologies and trends — enhancing their ability to leverage AI tools for improved marketing efficiency and effectiveness.
Introduction to AI & marketing automation · Benefits and challenges of AI in marketing · AI-powered tools and platforms · Case studies of AI in marketing automation · Hands-on exercises using AI-based marketing tools. Students had direct Q&A with speakers to draw from real-world field experience.
Ms. Nguyễn Thị Tuyết Trang — IT Business Analyst, FPT Software Đà Nẵng · Mr. Huỳnh Văn Trãi — Business Development Representative, SAPO Huế
Duke — Zembo E-Mobility
Scaling sustainable battery-swapping expansion in Uganda for emerging markets.
51
Stations
18M
Charging Sessions
85M
kWh Clean Energy
Uganda's boda-boda (motorcycle taxi) market needs EV transition, but lacks charging infrastructure and viable business models suited for emerging market constraints.
Developed 3 growth scenarios with full financial modeling. Designed a franchise model for battery-swapping stations. Analyzed ROI (15–18%), payback periods (4–5 years), and market penetration strategies for East Africa.
1st Prize — Energy in Emerging Markets Case Competition, Duke University (11/2024). Financial model validated franchise viability with 15–18% ROI and 4–5 year payback.
Whitman — CPC × HubSpot AI
AI-driven marketing transformation for Chocolate Pizza Company.
End-to-End
CRM Strategy
AI-Powered
Personalization
1st
Prize
Chocolate Pizza Company needed a modern marketing and sales engine to scale growth — fragmented customer data, no CRM, and manual outreach limiting conversion.
Team "Trio-mendous" designed end-to-end HubSpot CRM integration with AI-powered personalization. Built customer journey mapping, SWOT analysis, and a phased implementation timeline with financial feasibility analysis.
1st Prize — Whitman Graduate Case Competition, Syracuse University (10/2024). Full CRM transformation roadmap with AI personalization engine validated by judges.
WasteWise — SDG Innovation
Digital platform for waste mapping and circular economy in the textile industry.
10%
Global Emissions (Textile)
92M
Tons Waste/Year
2nd Runner-up
SDG Challenge
The textile industry accounts for 10% of global carbon emissions and 92 million tons of waste annually, with no centralized system for waste tracking.
Team "Circular Sages" designed a digital platform with Waste Mapping (tracking textile waste streams) and an Excess Waste Trading marketplace. Scalable across consumer electronics, food & beverage, and construction.
2nd Runner-up — Dean's SDG Innovation Challenge (04/2024). Platform design validated across multiple industry verticals.
TCU Supply Chain Case Competition — Raising Cane's
5-year expansion plan and distribution network strategy for Raising Cane's across 3,000+ US counties (Fort Worth, Texas).
3,000+
Counties Targeted
5-Year
Expansion Plan
Top 5
Finalist
Raising Cane's needed a strategic 5-year expansion plan to establish presence across 3,000+ US counties — requiring optimal distribution center placement, network design, and supply chain scalability.
Led the team as Team Leader. Developed a comprehensive distribution network strategy including DC location optimization, demand forecasting by county, logistics routing, and phased rollout timeline. Presented at TCU Neeley School of Business, Fort Worth, Texas.
Top 5 Finalist — TCU Supply Chain Case Competition (02/2024). Expansion model validated for nationwide distribution scalability.
Baxter Healthcare — Lean Six Sigma DMAIC
QR-based automated signaling system for medical device documentation at Skaneateles Falls.
38%
Cycle Time ↓
$58K
Annual Savings
45%
Defect ↓
DHR (Device History Record) approval process was slow at the Skaneateles Falls plant — excessive inspector walking, documentation errors causing defects, no automated signaling.
Applied full DMAIC methodology. Deployed QR Signal Workflow for automated alerts, Digital Error Log with operator-name tracking, and Reusable DHR Checklists. Conducted Spaghetti Diagram and DPMO analysis — boosting process capability from 2.80σ to 2.84σ.
38% reduction in approval cycle time, 53% cut in inspector walking distance, $58K annual labor savings, 45% defect reduction, 40% rework trip reduction.
Amazon Global Selling — Case Master Hunt
Cross-border e-commerce strategy for Vietnamese herbal tea on Amazon.
94%
Buy Box Target
5
Phase Strategy
2nd
Prize
Vietnamese herbal tea seller facing low visibility (57% of top ASINs lacking traffic), Buy Box challenges (as low as 31%), and negative ROAS on some SKUs — classic cross-border scaling problems.
5-phase framework: (1) Content Optimization — analyzed top 3 ASIN traffic patterns; (2) Buy Box Strategy — from 31% to 94% target; (3) ROAS Optimization — from −2.71 to +2.18; (4) Product Expansion by category segmentation; (5) Countermeasures for retail readiness.
2nd Prize — Amazon Global Selling Vietnam Case Master Hunt (10/2025). Buy Box target raised from 31% to 94%. ROAS flipped from negative to positive (−2.71 → +2.18).
R. Interior Design — Workflow Automation
PDF-to-Excel automation and project tracking system for a US interior design firm (South Carolina, US).
86%
Time Saved
5h→30m
Per Project
40+
Vendors Tracked
Designers created PDF proposals and purchase orders for every project. Project managers manually data-entered all item details from 10-20 PDFs into Excel — taking 5+ hours per project, with frequent errors.
Built a Python automation script (pdfplumber) that reads proposal/PO/invoice PDFs and auto-extracts structured data into an Excel Master View. Designed a standardized 4-phase project workflow (Discovery → Design → Procurement → Installation).
Before: 5 hours manual data entry per project. After: 30 minutes automated extraction — 86% time reduction. Tracking 40+ vendors across active client projects.
E. Ecom — Agency Operational Transformation
From operational chaos to structured systems for an Amazon & TikTok e-commerce management agency (South Carolina, US).
2-3wk→5d
Onboarding Time
3+
New Hires Enabled
Real-time
Financial Visibility
A newly launched agency managing 7-9 Amazon clients and 10+ TikTok accounts — no centralized dashboard, no real-time P&L, overlapping roles, ad-hoc onboarding taking 2-3 weeks.
Operational Foundation — Notion OS, executive KPI dashboard, SOP library, weekly sprint framework. Financial Intelligence — client-level P&L, AR/AP tracking. Reporting — KPI dashboards for Amazon and TikTok accounts.
Client onboarding reduced from 2-3 weeks to 5-day process. Enabled hiring 3+ new team members. Daily financial visibility replaced zero cost tracking.
Credentials
Degrees, certifications, and recognition.
Degrees
Master of Business Administration
Supply Chain Management • 08/2023 – 05/2025- 1st Prize — Energy in Emerging Markets Case Competition, Duke University
- 1st Prize — Whitman Graduate Case Competition
- Perplexity AI Business Fellowship (03/2025)
- Fellowship — Local Leadership Initiative Program, Syracuse City
- 2nd Runner-up — Dean's SDG Innovation Challenge
- Top 5 Finalist — TCU Supply Chain Case Competition
Bachelor of Business Administration
Trade Major • 08/2009 – 08/2013- Top 12 National Finalists — Dynamic Students as Future Entrepreneurs (08/2013)
- Finalist, National Round — Microsoft Office World Champion — Top 30 Excel 2010
- Finalist, National Round — Microsoft Office World Champion — Top 12 Excel 2007
Scholarship
Certificate of Completion — Fulbright Scholarship Program
Full scholarship awarded by The Fulbright Foreign Scholarship Board for MBA at Syracuse University. Issued May 2025, Washington, DC.
Platform Recognition
Top Rated Plus Freelancer
Top 1%Supply chain consulting, operations design, and digital transformation projects delivered for international clients across the US, Europe, and Asia.
Certifications
Awards & Fellowships
YSEALI Academy at Fulbright University Vietnam. A U.S. government exchange initiative for emerging leaders in Southeast Asia — invited back as alumni speaker and workshop facilitator.
Selected for AI business innovation program.
Cross-border e-commerce strategy for herbal tea brand on Amazon.
Scaling Sustainable E-Mobility: Zembo's Battery-Swapping Expansion in Uganda.
AI-Driven Transformation Strategy for CPC using HubSpot AI.
WasteWise: Digital Platform for Waste Mapping in the Textile Industry.
Expansion and Distribution Strategies for Raising Cane's Growth (2024-2030).
The Fulbright Student Program — Full scholarship for MBA at Syracuse University.
Young Southeast Asian Leaders Initiative (YSEALI) — a U.S. Department of State program for emerging leaders across ASEAN. Selected for the Digitization of Trust seminar at Fulbright University Vietnam.
Skills & Tools
I don't just use tools — I architect systems that connect them. Here's what powers my work.
Product Thinking
Define the problem worth solving. Map user needs, expected outcomes, and success criteria before anything gets built.
Context Engineering
Structure the right inputs — existing systems, design references, technical constraints — to produce precise, usable outputs.
Technical Literacy
Understand system architecture, data flow, and how components connect. Read code with enough depth to catch structural issues.
QA Mindset
Validate every user flow end-to-end. Surface edge cases, document issues with precision, and verify fixes systematically.
Directed Iteration
Guided refinement with clear rationale — identify what's wrong, diagnose why, and specify the exact correction needed.
Ship & Learn
Deploy to production, collect real usage data, and iterate based on evidence. Velocity over perfection.
Intelligence Layer
AI that makes the entire system smarter — content, analysis, decisions
Insight Layer
Dashboards and data flows that drive decisions, not just reports
Automation Layer
Workflows that run without you — connecting tools, eliminating manual work
Platform Layer
The workspace where teams actually operate — project hubs, wikis, databases
Foundation Layer
Core business data — inventory, procurement, finance, supply chain
Content & Learning Design
Courses, SOPs, onboarding kits, and training materials that teams actually use
Visual Design & Prototyping
Wireframe, diagram, and prototype solutions before building them
Frameworks & Methodologies
Proven systems that structure how businesses operate and scale
Business Operating Systems
EOS-aligned command centers in Notion — scorecards, rocks, meeting rhythms, accountability charts — for teams of 5 to 50.
Automated Workflows
Multi-step automations connecting CRM, inventory, invoicing, and communication — so teams stop copy-pasting between tabs.
Learning & Onboarding Systems
Structured onboarding flows, video SOPs, and self-serve knowledge bases — new hires productive in days, not weeks.
AI-Enhanced Operations
Embedding AI into existing workflows — automated content drafts, smart data extraction, intelligent document processing.